Demystifying Technology for those that strive to thrive

CLOUD TEKKI® aims to explore new ideas and their implementation techniques that make Digital Transformation possible. Topics will be focussed around Cloud, Cloud Native Technologies, Automation Technologies, End User Computing and the synergy between People, Process and Product

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DISCLAIMER: All opinions are Author's own. Content will evolve. Please remember to link and credit

Contributions from fellow Technologists are welcome. Quick start guide for Windows or macOS

Registered mode w/ a focus on Windows 10

PK published on 2021-10-03 included in EUC

Registered mode is a capability in UEM that allows IT to deliver a secure way for Employees to access corporate data using Workspace ONE without having to manage their devices. While the core philosophy behind Registered mode is the same across different platforms, the problem it addresses on various platforms are slightly different. Understanding its origin will shed some light into how you can effectively utilize this capability and provide seamless access to your Employees Evolution of Registered Mode As a technologist that’s been following and absorbing all the progress that’s been happening this space, I wanted to start this post by covering the evolution of Registered Mode with Workspace ONE over the last 4-5 years.

Edge Services Observability for Unified Access Gateway

Arun Balaji Giridharan published on 2021-07-01 included in EUC

Edge Services Observability Unified Access Gateway (UAG) is a key component in most VMware End User Computing deployments, including Workspace ONE and Horizon. The UAG hosts various Edge Services like VMware Tunnel, Content Gateway, Secure Email Gateway, Reverse Proxy and Horizon Secure (External) Access. Additionally, the UAG can also provide DMZ Authentication and Identity Bridging. These services play a pivotal role in providing Zero Trust Network Access to corporate resources.

Edge Services Observability - Part 2

Arun Balaji Giridharan published on 2022-01-03 included in EUC

Edge Services Observability In Part-1 of this Blog Series, we introduced Project ESO - Edge Services Observability (released as VMware Fling). P.K and I would like to thank all those had the opportunity to use ESO and provide feedback to us. We certainly appreciate all the fedback! We also had the opportunity at VMworld 2021 to demonstrate several use-cases made possible with ESO. The session is available in VMworld 2021 On-demand Video Library if you would like to check it out.

Being a Trusted Advisor

Partheeban Kandasamy (PK) published on 2021-11-06 included in TWO CENTS

I’ve spent a lot of time working closely with Customers and this blog post aims to summarize my most valuable learnings from those interaction in the hopes that it will help others with their Customer Relationship Management! My entire customer experience can be summed up as - “Working with the top tier Customers who need strategic, tactical and technical guidance on utilizing VMware Products effectively and achieving their Business Objectives!”. Over the years I’d worked with around 20 of the Fortune 500 Companies and I ensured that I left a lasting impression by providing great Customer Service.

The Top 5 IT Team Challenges

Partheeban Kandasamy (PK) published on 2021-11-06 included in TWO CENTS

I’ve spent a lot of time working closely with Customers and this blog post aims to summarize my most valuable learnings from those interaction in the hopes that it will help others with their Customer Relationship Management! My time with the Customers gave me a front row seat to various IT teams ranging from those that consider themselves inadequate (⚠️ SPOILER ALERT! ALMOST everyone thinks/knows that they have some issue - organizational silos, lack expertise, lack leadership, lack discipline or lack organization skills.

Securing Outlook from Unmanaged Devices with Tunnel

Kevin Ten Eyck published on 2021-07-06 included in EUC

Howdy! I’m Kevin Ten Eyck, a Staff EUC Customer Success Architect at VMware. I’ve been with VMware for 4 years and greatly enjoy all things EUC! Coming from a background in Mobility and VDI, I love finding new challenges to be solved. Would love to hear your feedback or alternate ideas on how you’ve solved similar problems! What problem does this solve? This blog post is targeted at Workspace ONE UEM administrators who are being asked to prevent unmanaged devices from accessing Office 365 applications.

An Intro to Workspace ONE Hub Templates

Nagul Subramanian published on 2021-05-25 included in EUC

Hi! I’m Nagul Subramanian working on VMware End User Computing technologies for more than 7 years and have gained a lot of field experience on WS ONE and Mobility. I’ve always had a personal goal to contribute my knowledge back to the community. As I explored ways to do that, I ran into PK and Cloud Tekki. This is my first blog post(hopefully first of many) and would love to hear your feedback!

Creating a Custom Connector in WS1 Intelligence

Partheeban Kandasamy (PK) published on 2021-05-24 included in ACCESS EUC

What is Workspace ONE Intelligence? Workspace ONE Intelligence is the mainstream data analytics product within the Workspace ONE product suite. It allows you to tap into a wide array of data sources (from UEM, SDK enabled apps, Access and others) to get unique Insights & Automation capabilities over your End User Computing landscape! Features Unified Visibility: Workspace ONE Intelligence aggregates and correlates device, application and user data together in one place to deliver a complete view of the entire digital workspace environment.

Update 1: Migration tool for WS1 Access

Partheeban Kandasamy (PK) published on 2021-04-14 included in ACCESS EUC

This is a quick post covering an exciting update to the Workspace ONE Access Migration Tool. If you are interested in learning more about the tool, please check out these resources - Why was this Migration tool built? How can you use it? Download the Migration tool Access Migration Tool - Logo As a quick recap, the fling allows easy migration of Apps (excluding virtual apps) from one WS1 Access tenant to another (both on-prem to SaaS as well as SaaS to SaaS) by preserving the user experience as much as possible while reducing the migration effort by automating these major tasks -

The Art of Influence and Persuasion

Partheeban Kandasamy (PK) published on 2021-03-21 included in TWO CENTS

Recently I had the opportunity to lead a Project where I had to define a scalable process (repeatable by nature) that streamlines a customer's product adoption experience for a particular use case. When adopting a product or a solution to any use case, a Customer would typically work with multiple teams. The journey starts from a Customer evaluating a new product and all the way to installing and managing the product.

Fling: Migration tool for WS1 Access

Partheeban Kandasamy (PK) published on 2021-02-23 included in ACCESS EUC

Migration?…Migraine?… When it comes to migration scenarios, the most involved and difficult migration within the EUC lineup (that I can think of) is the WS1 Access tenant migration. It is equivalent to adopting a new IDP solution as you’ll have to re-federate all the apps in order to successfully complete a migration. And this is case regardless of where you are trying to move from - On-Premise to SaaS As Cloud is picking up steam and as features are developed with a cloud-first mentality, tt makes sense to offload the management of the Access Service to VMware This scenario is also getting more common as Access and Hub Services are FedRAMP certified as of CY Q4 2020 SaaS to SaaS This is a not very common use case but few situations demand them nonetheless predominantly due to issues arising from high customization entertained early in the product adoption lifecycle Another use case for is populating a UAT or a DEV tenant with Apps from another tenant Path to Migration First and foremost, a migration is possible as documented in @williamsmt blog which provides a detailed walk through of the entire migration approach.

Automating Windows 10 VM build auto enrolled into UEM using Packer

Partheeban Kandasamy (PK) published on 2021-02-22 included in EUC

In this post, I’ll be covering how you can automate the process of building a Windows 10 images on your Lab. As a part of my daily job working with Workspace ONE Unified Endpoint Management, I work with a lot of Modern Management use cases and this requires testing various use cases on various versions of Windows 10. To always start with a clean image, I use Packer to build and enroll the device for me into my lab UEM tenant thus speeding up the process and reducing the probability for errors.

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